Questions We Are Asked on a Regular Basis

When it comes to landscaping, trees frequently have a big role to play. However, they are not maintenance-free and will need help from time to time, which is when a professional tree service such as Doctor Tree comes into the picture. Our family-run and operated business drew up this questions and answers article to provide our customers with information that we think our readers need to know about our company.

Why your services?

Our company opened in 2012, and we have half a century’s worth of experience to call upon. Our reputation for honesty, integrity, safety, reliability, and attention to detail is known throughout the Hagerstown, MD area. We use the highest-grade tools, materials, and industrial equipment. We also provide tree pruning; however, more on our services further in this article.

Does the company operate on a cash-only basis, or will I be able to pay via credit card?

No, cash or checks is the only payment our pruner service accepts.

Will I be required to sign any kind of binding contract if I only want to use your services on a one-time only basis?

Certainly not; many of our tree cutting service clients started like this and are still going strong with us even now.

Does the company work with commercial clients?

Yes, we specialize in residential and commercial work.

Is the company licensed or insured?

Of course we are. The jobs we take on can be hazardous, not only just for us but for the surrounding area. So we want to bring peace of mind to our clients by ensuring all our bases are covered.

Is the Hagerstown, MD region the only area the company covers?

No, our tree cutting service has a 75-mile radius that covers Funkstown, MD, and the surrounding areas.

What about a free estimate?

Of course, and you should expect this from any professional pruner you call. Failure to provide one may mean they are in financial trouble or rank amateurs, either way, steer clear of them.

What can I expect with regard to services?

No problem, please read the following list:

  • Tree Pruning;
  • Tree Trimming;
  • Professional Tree Surgeon;
  • Tree Removal;
  • Stump Grinding;
  • Aerial Bucket Lift;

Information on any of these is available on request, and we would be delighted to fill you in further on any of the aforementioned services.

Does the company offer any emergency services?

We do indeed; when working with trees in any capacity, we find that they can often be temperamental, so our services are available out of hours in times of crisis.

When is Doctor Tree available to receive calls?

Our working hours are listed below:

Monday – Friday: 7 AM – 5 PM

Saturday: Rest

Sunday: Rest

Has the company received feedback?

Of course, open our testimonials page; our customers have left feedback on what they thought of our prices and tree surgeon services there.

If our questions and answers article inspired you enough to make an appointment with our professional tree service, please do not hesitate to call us at this number (301) 745-5177 now within our working hours.